Predictive Models

• Lead Scoring → Predict likelihood of conversion.
• Churn Prediction → Flag clients who may exit soon.
• Upsell/Cross-sell → Recommend financial products.

Fraud Detection Models

• Isolation Forest / Autoencoders → Detect anomalies in transactions (suspicious logins, penny-drop fraud, abnormal trading).
• Graph-based ML → Spot collusion or money laundering networks.
• Upsell/Cross-sell → Recommend financial products.

NLP (Natural Language Processing)

• AI Chatbots / Voice Assistants → Handle customer queries.
• Sentiment Analysis → Understand customer tone from emails, chats, or voice calls.
• Document Parsing → Auto-read Aadhaar, PAN, Bank statements.